1. Introduction
Dive In (“we,” “us,” or “our”) provides a social platform that delivers daily conversation prompts to private group chats of friends, family, and teammates (the “Service”). This Privacy Policy describes how we collect, use, share, and safeguard your information, and what choices you have about your personal data.
2. Information We Collect
- Account Information – name, username, email address you provide when creating an account.
- Content You Submit – prompt answers, messages, images, reactions, and other data you post through the Service.
- Usage Data – interactions with prompts, groups joined
- Cookies & Similar Technologies – small files that remember preferences, keep you signed in, and measure audience insights (see Section 9 for choices).
3. How We Use Information
We process personal information to:
- Provide, operate, and maintain the Service.
- Personalize prompts and improve group-chat experiences.
- Monitor and enhance security and performance.
- Respond to inquiries and send administrative messages.
- Conduct analytics, develop new features, and understand usage trends.
- Send marketing communications with your consent (you can opt out anytime).
- Comply with legal obligations and enforce our Terms of Service.
4. Legal Bases (EEA/UK Users)
If you are in the European Economic Area or the United Kingdom, we process your information under these legal bases: (i) performance of a contract; (ii) our legitimate interests (e.g., product improvement, security); (iii) your consent (for optional marketing); and (iv) compliance with legal obligations.
5. How We Share Information
- Service Providers – trusted vendors (hosting, analytics, email delivery) bound by confidentiality.
- Legal Compliance – authorities or others when required by law or to protect rights, safety, or property.
- Business Transfers – in connection with a merger, acquisition, or sale of assets, subject to this Policy.
- With Your Consent – additional disclosures if you explicitly ask us to do so.
6. Data Retention
We retain information as long as needed to fulfill the purposes in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, data is deleted or anonymized.
7. Security
We use administrative, technical, and physical safeguards designed to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Dive In is not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can delete it.
9. Your Choices & Rights
- Access, correct, or delete your account information in-app or by contacting us.
- Opt out of marketing emails via unsubscribe links or by emailing us.
- Disable cookies in your browser/device; some features may be limited.
- EEA/UK residents may have additional rights (data portability, objection, restriction of processing).
- You can lodge a complaint with your local supervisory authority.
10. International Transfers
We are based in the United States and use providers in various countries. When transferring personal data internationally, we rely on safeguards such as Standard Contractual Clauses.
11. Changes to This Policy
We may update this Policy periodically. We will post the revised version and update the “Effective date” above. Continued use of the Service after changes means you accept the updated Policy.
12. Contact Us
Questions or concerns? Reach us at: